Profile 360 - Entity Overview
Designed a self-service platform for SME users to manage loans, transactions, and reports—reducing dependency on Relationship Managers.
Engagement
12 min
User Satisfaction
4.5*
SCf Customer Portal
This case study examines the design and implementation of the SCF (Supply Chain Finance) Customer Portal, a digital platform that empowers loan customers primarily small and medium-sized enterprises to easily access and manage their loans.
Usability
85%
User Retention
70%